"They’ve done the heavy lifting involved in overall IT infrastructure management"
Masser Technologies has provided our company solid and consistent support over the years which speaks of their track record. Their technical expertise continue to evolve and adapt over time making them a value-added partner to company. The single biggest benefit is the worry-free nature of the support we receive, it gives our on-premise support professionals the time to attend to pressing matters knowing that they have the resources to more efficiently bring resolution to matters for our customers.
VP of IT/IS
Mid-West Textile LLC
"Tailored solutions according to our needs."
Over the years, Masser Technologies has provided a solution, but more importantly, they've grown a relationship with our teams. As such, they have a very detailed understanding of our business flow and needs. We aren't just provided a "support" solution; we're provided with a management system and tailored solutions according to our needs.
Executive Pastor
Abundant Church
"They asked questions and listened to how our firm operates."
The biggest benefit is that we have stepped up our security by putting several different security measures in place (EDR, 2 factor authentication, monthly scans). These measures give us peace of mind that our network is being protected as much as possible. When we started with Masser Technologies, they brought a team in to thoroughly examine our current setup. They asked questions and listened to how our firm operates and then helped design a network that fit our needs. They care about their clients and protection of our network and data is their first priority.
IT Director
Scotthulse Law Firm
"At any time I have any issue I know I can count on Masser Technologies to be there for me and help me resolve it in a timely manner"
It has been so lovely to have someone dedicated to helping us resolve any issues that arise. That gives me very valuable peace of mind.I absolutely love that I have multiple options to submit help requests. If the issue is minor, I can simply submit an email while at the same time having the option to call in and speak to support live for more immediate.
I have had nothing but positive experiences with Masser Technologies. Even though I've been approached by many other companies offering similar services, the overwhelmingly positive service I've received from Masser Technologies has kept me from ever considering them.
Kids Excel
"For me as a CEO knowing that I am able to sleep at night having an external team monitoring my IT."
I have used Masser Technologies for over 10 years and that should give you comfort that they are good. I am looking forward to another 10 years with them. The customer service that they provide and the attention to detail is well above other IT firms.
Renard Johnson
CEO & President
"Masser Technologies has been great with their cybersecurity protection and education; The constant progression to do better has been far better than we have ever had."
The biggest benefit has been the constant attention and support that the Masser Tech team have provided; The ability to call Masser Technlogies and have a support team member help my staff through their issues has been invaluable and has kept my staff productive.
If you are looking for a firm that provides a one stop shop when it comes to IT services and support, Masser Tech is the company for you. They provide great customer service and constant diligence towards security that has put our Fund in a better place to protect our members and help our staff in their jobs.
Tyler Grossman
Executive Director & CIO
“Their proactivity keeps us protected.”
The biggest benefit to our company since working with Masser Technologies has been relying on Contracted Services as opposed to hiring and continuously training an in-house IT staff. Their thoroughness and follow-through is something that Masser Technologies does better than other IT firms we’ve worked with in the past. They have a proven track record of protecting clients.
Daniel Shelton
President/CEO
