"They’ve done the heavy lifting involved in overall IT infrastructure management"
Masser Technologies has provided our company solid and consistent support over the years which speaks of their track record. Their technical expertise continue to evolve and adapt over time making them a value-added partner to company. The single biggest benefit is the worry-free nature of the support we receive, it gives our on-premise support professionals the time to attend to pressing matters knowing that they have the resources to more efficiently bring resolution to matters for our customers.
VP of IT/IS
Mid-West Textile LLC
"Tailored solutions according to our needs."
Over the years, Masser Technologies has provided a solution, but more importantly, they've grown a relationship with our teams. As such, they have a very detailed understanding of our business flow and needs. We aren't just provided a "support" solution; we're provided with a management system and tailored solutions according to our needs.
Executive Pastor
Abundant Church
"They asked questions and listened to how our firm operates."
The biggest benefit is that we have stepped up our security by putting several different security measures in place (EDR, 2 factor authentication, monthly scans). These measures give us peace of mind that our network is being protected as much as possible. When we started with Masser Technologies, they brought a team in to thoroughly examine our current setup. They asked questions and listened to how our firm operates and then helped design a network that fit our needs. They care about their clients and protection of our network and data is their first priority.
IT Director
Scotthulse Law Firm
"At any time I have any issue I know I can count on Masser Technologies to be there for me and help me resolve it in a timely manner"
It has been so lovely to have someone dedicated to helping us resolve any issues that arise. That gives me very valuable peace of mind.I absolutely love that I have multiple options to submit help requests. If the issue is minor, I can simply submit an email while at the same time having the option to call in and speak to support live for more immediate.
I have had nothing but positive experiences with Masser Technologies. Even though I've been approached by many other companies offering similar services, the overwhelmingly positive service I've received from Masser Technologies has kept me from ever considering them.
Kids Excel
